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Knowledgebase
A timer is displayed on my screen and nothing else
Posted by Alan O'Flaherty on 03 September 2013 09:53 AM

After clicking on the start button to begin a course, you may find that the following screen appears showing the name of the course, a status of incomplete, a training time and a last score.

 

 

This issue is seen most often in Google Chrome and just means that Chrome has blocked a pop up screen needed to view the course. You will notice a small red 'x' on the address bar of Google Chrome (as shown above).

Click on the red 'x' and choose "Always allow pop-ups from eazysafelc.com". Then click "Done". Then click 'Start' to open the course and begin your training.

Allow pop ups google chrome

If you are not using Google Chrome, but are having similar problems (clicking on the start button to begin a course, but nothing happens) it is very likely that pop ups are blocked in your browser also.

Please see the following article on how to allow pop ups in your browser.

Keywords: chrome popup pop up nothing happens start button incomplete timer


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